If you have questions or at any point or can’t find the answer you were looking for, call or email us directly at jessica@sdxjindustry.com For issues about your orders or our refunds, please refer to our Team. Helping you answer all your questions and solving any problems you may have is our number one priority.

FAQ - Shandong XiangJin Industry Co.，Ltd

FAQ

We Welcome Question!

Questions are a good beginning for you to know us. Please feel free to find your answers or contact us for a direct chat.

Step Into Our Factory

How Can We Help You?

If you have questions or at any point or can’t find the answer you were looking for, call or email us directly at [email protected] For issues about your orders or our refunds, please refer to our Team. Helping you answer all your questions and solving any problems you may have is our number one priority.

Are You A Manufacturer Or Trade Company?

We are a 100% manufacturer specializing in Mechanical Equipment.

What Products Do You Offer?

We offer a wide range of mechanical equipment such as engineering construction machinery, special car sanitation vehicle, and municipal and sanitation machinery.

What is the warranty of your machine?

Our machines are covered by a 1-year warranty, during which all non-human damaged parts can be replaced with new ones. We provide machine installation and operation videos.

Do you test all your goods before delivery?

Yes, we have 100% test before delivery. And we will attach our inspection report for every machine.

Do you provide wear parts for customer?

Yes, we have records for your customer and will prefer to provide accessories to clients.

How do you make our business long-term and good relationship?

We keep good quality and competitive prices to ensure our customer’s benefits; We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.

How Can I Get A Quote For My Project?

You can get a quote by visiting the contact page, requesting a quote on a product page, phone, email, or from our live chat. Based on a large variance of requirements from project to project, most quotations need to be prepared by an estimator.

You will typically receive your quotation within 12 hours for most requests. RFQs and complex projects may require more time.